Privacy Policy

This Privacy Policy describes how personal data is collected and processed through the website https://balimass.com/ (hereinafter referred to as the “Website”), owned by PT. Balimass Investment Technology.

1. Data We Collect

We may collect the following personal data:

  • Name, phone number, email address — when you fill out contact forms or request calculations, documents, or special offers;


  • Data about your activity on the website (via cookies and analytics tools such as Google Analytics);


  • IP address, browser, and device information.


2. How We Use Your Data

Your data may be used for the following purposes:

  • To respond to your inquiries and provide requested information;


  • To send you individual calculations or commercial offers;


  • To send marketing emails (only with your consent);


  • To analyze and improve website performance.


3. Data Storage and Protection

  • Data transmission is protected by HTTPS encryption;


  • We use reasonable technical and organizational measures to protect your information from unauthorized access;


  • Your data is stored only as long as necessary for the purposes of processing.


4. Third-Party Disclosure

We do not sell or share your personal data with third parties, except in the following cases:

  • To trusted service providers (e.g., analytics, CRM, or email services) assisting in delivering our services;


  • As required by law or at the request of authorities;


  • To fulfill your requests, such as sending materials via email or WhatsApp.


5. Your Rights

You have the right to:

  • Request a copy of your personal data;


  • Withdraw your consent at any time;


  • Request correction or deletion of your data;


  • Submit a complaint to a data protection authority.

6. The Operator also has the right to send the User notifications about new products and services, special offers, and various events.

The User can always opt out of receiving such informational messages by sending an email to the Operator at info@balimass.com with the subject line:

“Unsubscribe from notifications about new products, services, and special offers.”

7. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@balimass.com
Phone / WhatsApp: +62 (821) 810-037-00
Address: BELIMBING SARI NO GA BANJAR TAMBYAK, PECATU

KUTA SELATAN, BALI 80363

Indonesia

Last updated: July 15, 2025